Need help?
Frequently Asked Questions
Order
How to order:
1. On the Product Page, enter your wrist length in cm.
2. Add the product to cart.
3. Enter your shipping details
4. Select and fill in your payment method
5. Check that the information you entered is correct and click "Pay now".
Shortly after, you will receive a confirmation e-mail. As soon as the order is shipped, we will notify you via a shipping confirmation e-mail.
Once the shipping process has been initiated and a tracking number has been issued, orders may no longer be modified or canceled.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Shipping
We provide free us shipping via USPS.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It is not possible to choose a specific date and time for delivery.
Return
Each item is made to order and personalized.
Personalized items cannot be exchanged or returned.
Contact us
You can contact us through our contact page! We will be happy to assist you.